Independent Business Transformation & Systems Adviser

The work I do

Independent advice and practical support to identify business problems, improve processes, assess investment options, select solutions and suppliers, and turn decisions into realistic plans. Available for one-off reviews, short-term assignments, fractional support or longer interim engagements, working alongside management, internal teams and external suppliers.

Problems I solve

• We know our business needs to change, but we are not sure what is causing the problems or where to start.
• We need to improve how our business operates, but are unsure whether the answer is better processes, different systems, new technology or changes to how people work.
• We have several suppliers offering different solutions and need someone independent to help compare the options, costs, risks and benefits.
• We have an important project to deliver, but our internal team lacks the time or specialist experience to manage it alongside their day jobs.
• We have appointed a technology supplier, but need someone on our side to coordinate delivery, support our staff and make sure business needs are understood.
• We need experienced help for a short period to assess a problem, establish priorities or prepare a business case without committing to a permanent appointment.

Who I work with

SMEs, growing businesses and larger organisations facing operational challenges, considering investment or planning significant change. Particularly useful where management needs an independent perspective, internal teams lack capacity or specialist expertise, or suppliers need coordinating to achieve business outcomes.

What I bring

• Business requirements and solution assessment, At Hambleside Danelaw, worked across business processes, ERP and CRM implementation requirements, coordinating business teams and technical specialists to support practical delivery decisions.
• Business improvement and commercial transformation, At Warranty Direct, contributed to business and technology transformation associated with a reported revenue improvement of approximately 70%.
• Supplier coordination and commercial control, At Hambleside Danelaw, worked between management, business users and implementation partners, helping challenge proposed changes and avoid approximately £30,000 of additional costs.
• Operating model and process assessment, At Dacorum Borough Council, managed work on the target operating model for housing fire and safety compliance, involving complex operational requirements and more than 60 systems.

Featured

• ARTICLEERP and CRM Readinesss
  Establish whether the business is prepared for implementation
• ARTICLEPayback Checker
  Test the commercial assumptions and expected benefits
• ARTICLEPriority Matrix
  Help management agree what genuinely matters

Commercial

• Price on application